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  1. Technical Support Engineer - OpenStack, Ceph

    Red Hat, Inc. - Brisbane QLD - 3:35 AM

    Support customers by responding within the designated SLA to incoming calls as well as chat and web-based inquiries about our technologies. At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. You'll work with key customers both on-site and remotely to build a...

  2. Senior Technical Support Engineer

    Red Hat, Inc. - Brisbane QLD - 3:37 AM

    Support customers by responding within the designated SLA to incoming calls as well as chat and web-based inquiries about our technologies. At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. Bachelor's degree or equivalent experience in the enterprise IT...

  3. IT Help Desk Analyst

    Cloud Sherpas - Sydney NSW - 2:37 AM

    1 - 3 years of experience in the related field. This is a new position for Cloud Sherpas India and duties will evolve as the role progresses based on the incumbent’s career aspirations and the business needs of the organization. Ensure that all queries raised by both internal & external customers are being responded within said timelines. Cloud Sherpas is part of the salesforce.com Partner Program...

  4. Technical Support Team Leader (NOC)

    Interactive Pty Ltd - Sydney NSW - Fri, 22 May

    3-5 years’ experience in a technical environment, with a minimum of 2 years’ experience as a technical team leader A leader who can inspire change in an environment that is experiencing rapid growth. Make a real difference with customers who value our service. This role is based in our Sydney office and requires a technically capable professional with a strong customer philosophy wanting to make a...

  5. Technical Support Professional

    IBM - Sydney NSW - Thu, 21 May

    Effectively utilize customer support soft skills to maintain a positive working relationship between Cloud and its customers and partners. Respond to, resolve, and document all incoming cases reported by customers via telephone, web, and other support channels as required. The candidate will have demonstrated Level 2 troubleshooting and working experience on enterprise class software products....

  6. Finance & HR Systems Help Desk Officer

    Department of Foreign Affairs and Trade - Canberra ACT - Fri, 22 May

    DFAT wishes to engage a suitably qualified person with the following skills and experience:. Business analysis and problem solving skills related to incident management. DFAT RFQ FSB002 FINANCE & HR SYSTEMS HELP DESK OFFICER....

  7. IT Point of Sales Support - POS

    The Outdoor Furniture Specialists Pty Ltd - Chermside QLD - Fri, 22 May

    Supporting our retail Point of Sale system via phone and remote access Database management including product maintenance and reporting Technical support of existing IT infrastructure at the Franchisee level Planning and execution of installation/rollout of the Point of Sale system End user training and maintenance of user manuals To be successful in this role you will need experience in the...

  8. IT Desktop Support Analyst

    Cardno - Victoria - Thu, 21 May

    Tertiary qualifications in IT combined with demonstrated experience (four years plus) working within a corporate, service desk environment. Specifically, your duties will include:. We offer a work/life balance and an established recognition and rewards program. Managing IT requests and set-ups of new starters including the deployment of PC’s for the region....

  9. Technical Support Representative

    SilkRoad Technology - Sydney NSW - Thu, 21 May

    Working as a member of the Customer Support team, the qualified candidate will perform various duties including, but not limited to:. Reviewing and updating knowledge base and technical support documentation to reflect current technical information on product; This is a highly visible role with a focus on customer care methods and procedures and is crucial to Silk....

  10. Application Technical Support Analyst

    Accenture - Sydney NSW - Wed, 20 May

    Carries out activities to ensure the products are functioning to deliver the appropriate customer service -- this encompasses troubleshooting problems, maintaining IIS settings, maintaining the migration tool for customers. 1-2 years experience or education in supporting applications. Preferred Skills or qualifications (Nice to have). Responsible for the overall health of the applications....

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